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All SALES (Store and Internet Sales)
All Sales are final on any purchase of products, services or series.
NO REFUNDS. It is our policy to give a store credit which can be applied towards
any service or products offered by Aesthetics by Sondra-BeautyPro's.
Within 30 days of receiving your order, you may return item or items
shipped by beautypros.com for a store credit less shipping & handling
and less a 25% re-stocking fee. The credit may be applied towards another product or service, (additional shipping & handling
charges will apply for replacement or additional orders) under any of the following circumstances:
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Item is in new condition (unopened)
with original packaging and accessories |
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Item was received damaged or defective
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Incorrect item was shipped |
We'll provide free return shipping if your return is the result of our
error. (We’re sorry, but we do not accept returns of opened items or items
returned more than 30 days after delivery.)
If your return is not the result of our error, the shipping costs associated with your return will be deducted from the
original sales amount and a store credit will be issued. Once
your return has been received, a store credit will be applied to your account within 30 days
and an e-mail confirmation will be sent.
If you have any questions regarding your return please send e-mail to
sondra@beautypros.com. In your e-mail, include your order number and your
reason for the return, i.e.:
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Ordered the wrong item |
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Received an item that was not ordered |
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Item was damaged, defective, or missing parts |
A representative will reply to your message and, if necessary, send you
shipping instructions for returning the item or items.
Call 928.505.3909 or outside California 928.505.3909 to speak to a
representative in reference to your return or for shipping instructions.
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